Overview
This portal is dedicated to developers active in the EU that want to exercise their rights under the DMA or raise a concern in relation to the implementation of the DMA in the EU.
It contains useful resources for businesses who seek to make use of the opportunities the DMA creates. For example, you can find links to guides, API documentation, and forms to make requests to gatekeepers, such as requests to access operating system features or tools facilitating data portability. Please note that this is not an exhaustive list of all the measures and resources made available by gatekeepers to comply with the DMA.
If you are a business that wishes to contact the DMA team, before submitting your request, please consult the resources available in the sections above to check if they already contain what you are looking for. If you cannot find the information you need or want to contact the Commission in relation to other matters regarding the implementation of the DMA, please submit your request here.
Contacts
To contact the DMA team in relation to a DMA obligation that may affect you as business user or in the context of a DMA investigation, please submit your request here.
Please go to our Gatekeepers Portal.
Please go to our Whistleblower Tool.
Please go to our Citizens and Whistleblower Portal.
Submissions
EU SEND is a web based exchange platform that ensures secure transmission of documents. Please clearly mention the relevant case number or add "DMA" in your subject.
Please submit your Form GD and a PoA if needed, using EU SEND stating the relevant DMA case numbers in the subject. Please also send your Form GD by email to EC-DMA
ec [dot] europa [dot] eu (EC-DMA[at]ec[dot]europa[dot]eu) and the relevant CPS mailing lists.
In case you have not received an email listing your DMA case numbers, please submit your Form GD via EU SEND stating “DMA Form GD” in the subject and send a copy to EC-DMAec [dot] europa [dot] eu (EC-DMA[at]ec[dot]europa[dot]eu).
When submitting your Form GD in EU SEND you will receive an upload notice. You will, in addition, receive an acknowledgement of receipt from the DMA Registry once your submission has been processed.
If you are unable to submit your Form GD via EU SEND, please send it to EC-DMAec [dot] europa [dot] eu (EC-DMA[at]ec[dot]europa[dot]eu) and COMP-DMA-Registryec [dot] europa [dot] eu (COMP-DMA-Registry[at]ec[dot]europa[dot]eu).
The Commission may send you a request for information using eRFI, which is the Commission's electronic investigative platform.
In the context of the Commission’s enforcement of the Digital Markets Act (“DMA”), the Commission may have to grant gatekeepers (i.e., the designated companies) access to information that it has obtained from third parties in the context of its DMA enforcement powers. This information encompasses any third-party submissions as well as minutes of meetings with third parties.
This process is called “access to file” and seeks to preserve the right to be heard of companies that are subject to the Commission’s investigations under the DMA. Access to file only takes place if the Commission opens an investigation and issues preliminary findings setting out its preliminary views in the course of the proceedings. Access to file may then be granted upon request and only to those companies that are addressees of the Commission’s preliminary findings (i.e., designated gatekeepers). Access to file is granted under strict conditions and subject to limitations as to the information which is made available to the gatekeeper as opposed to its external advisers (i.e., external legal counsel, economic or technical experts). It proceeds as follows:
- Conditional gatekeeper access: access to the redacted versions of third-party submissions and minutes of meetings is granted to the addressee of the preliminary findings (i.e., the gatekeeper) only if the Commission mentions these submissions in the preliminary findings as the basis for its preliminary views. If the redacted document is not mentioned in the preliminary findings, it will not be provided to the gatekeeper.
- External counsel access only: the Commission may grant access to the unredacted version of third-party submissions and minutes of meetings, irrespective of whether they are mentioned in the preliminary findings, to a limited number of the gatekeeper’s external advisers. This occurs where: (i) the Commission adopts preliminary findings; and (ii) the addressee of the preliminary findings (i.e., the gatekeeper) requests access to file to exercise its right to be heard. In that case, access to file is granted in a data room on Commission premises subject to strict rules set out in a Commission decision (e.g., no phones, no information leaves the room, etc) and under continuous supervision by Commission officials. Further, external advisers are subject to strict non-disclosure obligations under threat of fines.
The Commission requests third parties to identify any information containing business secrets or other confidential information, and explain why it should be treated as such. The Commission makes this request at the time it collects the information from third parties. The Commission does this to ensure administrative efficiency in DMA proceedings, including to allow it to rely on third-party submissions and meeting minutes in its preliminary findings. Where documents or minutes contain confidential information and/or business secrets, the third party must draw up two versions: one for conditional gatekeeper access (redacted version) and another for external counsel access only (unredacted version).
Any personal data submitted must be processed in compliance with Regulation (EU) No 2018/1725 of the European Parliament and of the Council. That Regulation imposes extra protections for documents or minutes containing special categories of personal data, namely: i) “personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership”; or ii) “genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation” (“special categories of personal data”). Where a document contains such data, please file it in a separate submission identified as “SPECIAL CATEGORIES OF PERSONAL DATA”. Please highlight the special categories of personal data in the document and provide a motivation/indication as to the specific category in case this is not immediately obvious from the highlight.
1. Third parties should send to the Commission compliance-related submissions which are specific to each gatekeeper’s compliance with the DMA, and do so by separate emails.
Concretely, this means that third parties should:
- Prepare multiple submissions regarding each gatekeeper’s or concerned undertaking’s compliance with the DMA. General information should be repeated in each submission, but each version of the submission should contain only information related to a specific gatekeeper or concerned undertaking and its compliance with the DMA.
- Send these submissions in separate emails to EC-DMAec [dot] europa [dot] eu (EC-DMA[at]ec[dot]europa[dot]eu) and the respective case team if you know the email address, and communicate on each gatekeeper or concerned undertaking in a dedicated email thread.
Please note that this does not apply to documents that are already accessible to the public (i.e., information that is published, that is capable of being inferred from publicly available information, or that is available to specialist circles). An example of such public information may be a report or study prepared by the third party that is publicly available, but looks into compliance of several gatekeepers with one or more obligations under the DMA.
2. If third parties send observations concerning several gatekeepers’ compliance solutions in a single document or email, the Commission will revert to third parties and require them to re-submit the documents along the lines explained above (i.e. submission and/or email per gatekeeper’s (or concerned undertaking’s) compliance with the DMA).
3. Please note that this process is separate from the requirement to identify confidential information and/or business secrets (see the Q&A relating to how the Commission treats confidential information in the context of the DMA).